Medical Office Specialist Program

Ohio Business College

Medical Office Specialist Diploma Program

From one-practice medical clinics to regional trauma centers, every type of healthcare setting needs a medical office specialist to help meet patient needs.

According to the Bureau of Labor Statistics, physician’s offices employ the most medical office specialists with 183,560 people in this role in 2019.

The Occupational Information Network (O*NET) also anticipates a job growth rate of 23 percent over the next five years, mostly due to the demand for services from aging Baby Boomers.

9-month diploma

Full-time; Day or Evening

Job placement assistance

Lorain County & Sandusky


Our diploma program teaches you the knowledge and skills you need to obtain a position as a medical office specialist and perform well on the job. Because we offer smaller class sizes that many other schools, you get to know our caring staff on a one-on-one basis. Another benefit of smaller classes is that you can get personalized attention when you need it. The following is an example of the courses in Ohio Business College’s medical office specialist program.

  • Anatomy and Physiology
  • Billing, Coding, and Insurance
  • Customer Service Skills
  • Electronic Health Records Management
  • Infection Control
  • Human Anatomy
  • Interpersonal Communication Skills
  • Medical Billing and Coding
  • Medical Ethics
  • Medical Office Procedures
  • Medical Terminology
  • HIPAA (Health Insurance Portability and Accountability Act of 1996)

Within the first quarter of this program, you will take a Clinical Procedures class, in which you will become skilled at organizing and maintaining health records. This includes understanding the importance of protecting patient information via HIPAA guidelines. Additionally, you will learn the basic principles for interviewing a patient, obtaining a medical history, and patient education, as appropriate.

You can register for our Medical Office Specialist program at either one of our campuses located in Lorain County and Sandusky.

Because Ohio Business College understands that our students often juggle several obligations, we offer both day and evening classes on both campuses.

You will learn in a friendly, supportive environment alongside other students who share your career goals.

What Can You Do with a Medical Office Specialist Diploma?

You can expect your skills to be in high demand once you receive your medical office specialist diploma from Ohio Business College. Here are just some of the duties common to this role.

  • Prepare financial statements, invoices, case histories, and other documents using a variety of medical office software.
  • Schedule routine patient appointments, surgeries, and medical consultations online or by phone.
  • Greet walk-in visitors and direct them to the person or department they need to visit.
  • Maintain patient medical records and type letters.

Even though we refer to this type of job as a medical office specialist here at Ohio Business College, your future employer may use a different title. The most common alternative job titles include:

  • Billing Coordinator
  • Health Unit Coordinator
  • Medical Administrative Assistant
  • Medical Secretary
  • Patient Coordinator
  • Physician Office Specialist
  • Unit Secretary
  • Unit Support Representative
  • Ward Clerk

While most of these job titles involve similar duties, some may be more specialized to specific types of duties. For example, a job as a billing coordinator would focus mainly on insurance and billing issues and less on appointment scheduling.

Who Would Do Well in This Role?

If you are looking for a flexible career, then working in the healthcare field as a medical office specialist could be right for you. While medical clinics typically operate regular business hours, other facilities such as urgent care centers, hospitals, and rehabilitation centers need staff on duty 24 hours a day.

Whether you plan to continue your studies, need flexible hours for childcare purposes, or just prefer to work off-hours, obtaining your diploma in the medical office specialist program can help you achieve the work-life balance that is right for you.

To achieve success as a medical office specialist, you should have excellent interpersonal skills, the ability to build trust and rapport easily with others, a genuine desire to serve patients, and strong attention to detail. You should also be able to multi-task and prioritize your workload as you will sometimes have many duties to complete at once.

OBC Difference

Our diploma prepares you for an entry-level position in a medical business office such as a claims specialist or medical receptionist. Once you have received your diploma, you are also eligible to take the National Certified Medical Assistant Exam and/or the National Certified Billing and Coding Exam. Having these credentials can offer you greater opportunities in the medical field as you search for your first job.

We welcome your inquiries about admissions, financial aid, or any other topics you need information about before enrolling at Ohio Business College. You can reach us at the Lorain County campus at 888-514-3126 or the Sandusky campus at 888-627-8345.