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Medical Administrative Assistant Program FAQ

What is a Medical Administrative Assistant (MAA)?

Medical administrative assistants play a pivotal role in today’s healthcare system. Medical administrative assistants are trained professionals that ensure the efficiency of today’s medical offices by providing customer service to all patients and administrative support to medical staff. Responsible for various front-end office tasks, MAA’s are usually a patient’s first point of contact and are tasked with greeting patients, scheduling appointments on the phone and in-person, answering patients’ questions, completing electronic medical coding, filing insurance claims, updating and maintaining organized medical and billing records, and more.

How to become a Medical Administrative Assistant?

You can become a medical administrative assistant in Ohio by enrolling in a medical administrative assistant diploma or associate degree program. Be sure the program you pursue offers comprehensive MAA curriculum, such as medical terminology and procedures, healthcare laws and ethics, and hands-on training in customer service, electronic health records, insurance filing, medical billing and coding, appointment scheduling, healthcare data management, and more. A program that offers an externship in the final quarters of study can provide you with real world experience and help you hit the ground running before you graduate.

What kind of education and training do you receive in a Medical Administrative Assistant (MAA) degree program?

Our Ohio medical administrative assistant program prepares students with essential office and business skills, as well as important medical knowledge that will help medical administrative assistant graduates provide superior support in today’s medical offices. Many programs give students a strong foundation in computer applications and programs, as well as customer service and communication skills. Medical Administrative Assistant coursework at Ohio Business College is designed to familiarize students with a complete view of a medical office and the skill work required. OBC MAA courses include principles of management, terminology with anatomy & physiology, electronic health records, medical billing and coding, medical office procedures, computerized medical management, accounting, health claims, and much more.

Does Ohio Business College offer day and evening Medical Administrative Assistant classes?

Yes, we do. OBC’s medical administrative assistant associate degree program helps busy working adults meet the demands of life by offering convenient and flexible day and evening classes.

What kind of jobs does a Medical Administrative Assistant degree program prepare you for?

Our Ohio medical administrative assistant program prepares students to enter positions, such as medical record technicians, medical billing and coding specialists, transcriptionists, medical administrative assistants, unit secretaries, and patient coder analysts.

Where do most medical administrative assistants work?

Most medical assistants work in physicians’ offices or medical clinics, but employment opportunities can also be found in public and private hospitals, inpatient and outpatient facilities, nursing homes, insurance companies, and other medical offices such as chiropractors and optometrists.

What is the career outlook for a medical administrative assistant?

According to the Bureau of Labor Statistics, employment for medical administrative assistants is expected to increase by 34 percent through 2018. New technology and medical advances have contributed to the demand for healthcare workers in all areas.

How much do medical administrative assistants make?

As of May 2015, the median annual salary for medical administrative assistants was $36,500, according to the Bureau of Labor Statistics.

Learn more about OBC’s Medical Administrative Assistant Programs and view all upcoming medical administrative assistant start dates.

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